Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Delivery to the United States
| Method | Estimated Delivery |
|---|---|
| Standard | 7–15 business days |
| Expedited (where available) | 5–10 business days |
Free Shipping
Free standard shipping on all orders over $35 to the contiguous US.
Order Tracking
A tracking number is emailed once your order ships. You can track via the carrier website or our order status page.
Customs & Import Fees
Most orders to US customers are not subject to import duties at our price points, but we cannot guarantee this. Any applicable fees are the buyer's responsibility.
Questions?
Email support@smartypaws.shop — we respond within 1–2 business days.